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EMS Diabetic Protocols for Treat and Release

Editor: Bridgette Svancarek Updated: 6/8/2026 4:00:32 AM

Introduction

Prehospital providers must consider multiple etiologies in patients with altered mental status or unconsciousness, including the conditions represented by the mnemonic "AEIOU TIPS," which stands for the following:

  • Alcohol and acidosis
  • Endocrine, epilepsy, electrolytes, and encephalopathy
  • Infection
  • Opiates, overdose
  • Uremia and underdose
  • Trauma (head injury and blood loss)
  • Insulin
  • Poisoning and psychosis
  • Stroke, seizure, and syncope

Hypoglycemia, defined as a low blood glucose level, constitutes one of the most common causes of altered mental status in patients with and without diabetes. Estimates indicate that 1% to 2% of prehospital encounters and 7% of refusals are attributable to hypoglycemia.[1][2]

Diabetes mellitus, often referred to as “diabetes” or “sugar” by laypersons, is the most common endocrine disorder. The condition involves either insufficient insulin production or resistance to circulating insulin. Persistently elevated blood glucose levels characterize the disorder over prolonged periods. The 3 main types of diabetes are the following:

  • Type 1 (T1D), previously referred to as "insulin-dependent diabetes mellitus" or "juvenile-onset diabetes mellitus"
  • Type 2 (T2D), formerly called "noninsulin-dependent diabetes mellitus" or "adult-onset diabetes mellitus"
  • Gestational [3]

Insulin is an anabolic hormone produced in the β cells of the pancreatic islets. The primary function of this hormone is to regulate carbohydrate, protein, and fat metabolism by facilitating the uptake of glucose from the bloodstream by the liver, adipose tissue, and skeletal muscle. These glucose molecules are subsequently converted into larger molecules and stored for later use.

Type 1 Diabetes

This condition accounts for approximately 5% to 10% of all diabetes cases. The pathogenesis involves autoimmune destruction of insulin-producing β cells in the pancreatic islets, with contributing factors including genetic susceptibility, viral infections, toxins, alcohol-induced pancreatitis, and certain dietary exposures. The affected population typically includes children and adolescents. However, adult-onset T1D also occurs. The designation “insulin-dependent” reflects the requirement for subcutaneous insulin administration via intermittent injections or continuous pump infusion.[4]

Patients with T1D have an increased risk of developing diabetic ketoacidosis and hypoglycemia. Diabetic ketoacidosis results from impaired glucose transport into cells, producing a starvation-like metabolic state. The body subsequently generates ketone bodies, which serve as substrates in the citric acid (Krebs) cycle for energy production.

Insulin therapy is also associated with an increased risk of hypoglycemia. Contributing factors include excessive insulin administration, increased insulin sensitivity, reduced oral glucose intake during insulin use, and insulin pump malfunction.

Type 2 Diabetes

This disorder accounts for approximately 90% of all diabetes cases. The pathophysiology involves insulin resistance, characterized by diminished cellular response to insulin in peripheral tissues. Early disease is associated with increased insulin production, followed by a progressive decline over time. T2D most commonly presents in individuals older than 45 years. However, an increasing incidence is observed in children, adolescents, and younger adults, largely driven by rising obesity rates, physical inactivity, and energy-dense diets.[5] Management typically includes oral pharmacologic agents that increase insulin sensitivity or stimulate pancreatic islet cells to enhance insulin secretion.

Gestational Diabetes

Hyperglycemia first identified during pregnancy is classified as gestational diabetes mellitus (GDM), which may occur at any stage of pregnancy but most commonly develops during the 2nd and 3rd trimesters. The American Diabetes Association reports that GDM complicates approximately 7% of all pregnancies. Women with this condition and their offspring carry an increased risk of developing T2D later in life. Screening for GDM is typically performed between 24 and 28 weeks of gestation.

Types of Antihyperglycemic Therapies

Therapy for hyperglycemia depends on endogenous insulin production and the effectiveness of insulin action. Patients with T1D are treated with long-acting insulin combined with short-acting insulin via a sliding scale, intermediate-acting insulin combined with short-acting insulin via a sliding scale, premixed insulin formulations, or continuous insulin delivery via an insulin pump.[6] In contrast, most patients with T2D are treated with oral pharmacologic agents, which are classified according to their mechanism of action, as follows:

  • Sulfonylureas: Chlorpropamide, glipizide, glimepiride, glyburide, tolazamide, tolbutamide
  • Meglitinides: Repaglinide, nateglinide
  • Biguanides: Metformin
  • Thiazolidinediones: Rosiglitazone, pioglitazone
  • α-Glucosidase inhibitors: Acarbose, miglitol, voglibose
  • Dipeptidyl peptidase 4 (DPP-4) inhibitors: Sitagliptin, saxagliptin, vildagliptin, linagliptin, alogliptin
  • Sodium-glucose cotransporter 2 (SGLT2) inhibitors: Dapagliflozin, canagliflozin
  • Cycloset: Bromocriptine

Each class of antihyperglycemic therapy demonstrates distinct adverse effects. Recognition of these adverse effect profiles is essential in the prehospital setting, where altered mental status, hemodynamic instability, or atypical presentations may reflect medication-related complications rather than primary metabolic derangements.

Hypoglycemia 

A major public health concern in diabetes mellitus care involves unintended complications associated with reductions in blood glucose levels, including hypoglycemia.[7][8] The condition is defined as a plasma glucose concentration below 70 mg/dL, with most patients remaining asymptomatic until it falls below 55 mg/dL.[9] Plasma glucose levels requiring assistance from another individual are classified as severe hypoglycemia; by definition, all emergency medical services (EMS) encounters fall within this category.[10] Severe hypoglycemia is associated with increased morbidity, including reduced quality of life, recurrent falls or motor vehicle accidents, dementia, and hospitalization, as well as increased mortality.

Based on 2015 data from NEMSIS (National Emergency Medical Services Information System), prehospital activations for diabetes-related cases account for approximately 2.3% of all activations, with hypoglycemia representing the most common EMS encounter.[11] Patients experiencing severe hypoglycemia or other diabetes-related emergencies typically activate emergency services by calling 911, resulting in the dispatch of a fire department or EMS agency, depending on jurisdictional protocols. Care is then provided by the first arriving on-scene provider, who may be an emergency medical technician (EMT), an intermediate or advanced EMT, or a paramedic.

Disposition decisions, including whether to treat and release or transport patients with hypoglycemia, are guided by state or regional clinical guidelines and protocols established by medical directors. Patients with severe hypoglycemia are at increased risk for complications related to the hypoglycemic state. Villani et al reported that approximately 50% of patients with severe hypoglycemia required transport to the hospital, with 41.3% of transported individuals requiring hospital admission.[12][13][14]

One of the earliest studies addressing treat-and-release strategies for individuals experiencing hypoglycemia in the prehospital setting was Development and Evaluation of Criteria Allowing Paramedics to Treat and Release Patients Presenting with Hypoglycemia: A Retrospective Study, published in Prehospital and Disaster Medicine in 1991. The study proposed 5 criteria to identify patients appropriate for release without the need for additional prehospital intervention:

  • Presence of a history of T1D or T2D
  • Blood glucose prior to treatment below 4.4 mmol/L (80 mg/dL)
  • Blood glucose after treatment of at least 4.4 mmol/L (≥80 mg/dL)
  • Return to normal mental status within 10 minutes following treatment
  • Absence of complicating factors requiring emergency department evaluation, including alcohol intoxication, chest pain, dyspnea, injury related to falls, or renal dialysis dependency

A 2016 study by Rostykus et al reviewed prehospital clinical guidelines for hypoglycemia across 185 EMS agencies in the US. Findings demonstrated that less than half of the agencies permitted nontransport of patients with hypoglycemia after correction of low plasma glucose levels.[15] A study by Moffet et al evaluated individuals with hypoglycemia treated by EMS in Alameda County from 2013 to 2015 and reported a transport rate of 13.5%. Demographic trends among nontransported patients included adults younger than 60, male sex, fingerstick blood glucose levels greater than 60 mg/dL, and EMS arrival times between 1800 and 0600.

Issues of Concern

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Issues of Concern

Patients with diabetes demonstrate improved quality of care and prognosis with appropriate education and training of prehospital providers. The level of training varies according to provider certification, including EMT, advanced EMT, and paramedic. State-level differences in the scope of practice further influence prehospital management. Within the US, prehospital agencies require a Clinical Laboratory Improvement Amendments (CLIA) waiver to perform blood glucose monitoring.

Patients with T1D who have received prior education and present with symptomatic hypoglycemia in the field may be safely treated, with potential for release at the scene once symptoms have resolved. Patients with T2D treated with oral antihyperglycemic agents, particularly sulfonylureas, remain at risk for recurrent hypoglycemia. Sulfonylureas stimulate pancreatic β cells to release insulin, which may result in persistent hypoglycemic episodes even after administration of dextrose-containing solutions.

Guidelines for Treatment

Patients with hypoglycemia may be treated through multiple modalities, depending on the level of training of prehospital clinicians. Available treatment options include regular food, oral glucose, intravenous or intraosseous dextrose, and intramuscular or intranasal glucagon.

Oral glucose remains a mainstay of prehospital management for hypoglycemia. Patients who are capable of protecting the airway, ie, have an intact gag reflex, may receive food or commercial oral glucose preparations. According to the National Model EMS Clinical Guidelines, the dose is 25 g for adults and 0.5 to 1 g/kg for pediatric patients with a blood glucose level below 60 mg/dL. Repeat administration may be performed if blood glucose remains below 70 mg/dL.

Intravenous dextrose-containing solutions are commercially accessible and commonly required on ambulances. Available preparations include D50 (50% dextrose), D25 (25% dextrose), and D10 (10% dextrose). D50 administration is associated with potential adverse effects, including rebound hypoglycemia, overshooting of glycemic targets, and concerns related to hypertonic toxicity. Prehospital literature comparing D50 and D10 is limited. However, a single trial demonstrated that D10 is as effective as D50 for the treatment of hypoglycemia.[16]

Glucagon is an endogenous hormone produced by the pancreas that promotes the release of glucose from hepatic glycogen stores. Commercially manufactured glucagon preparations are available for use by prehospital clinicians in patients with hypoglycemia who are unresponsive and in whom intravenous or intraosseous access cannot be established. Reduced glycogen stores, often associated with liver cirrhosis, may result in a diminished therapeutic response to glucagon.

Clinical Significance

Prehospital treatment of hypoglycemia depends on the provider's level of training. The 2018 National EMS Scope of Practice Model delineates authorization for blood glucose monitoring at the EMT level and above. Within the US, prehospital agencies require a Clinical Laboratory Improvement Amendments waiver to perform blood glucose testing.

A review of the literature on the prehospital treatment and release of individuals presenting with low blood glucose levels suggests overall safety, provided that the patient has not experienced a severe hypoglycemic episode. The National Association of State EMS Officials (NASEMSO) released the National EMS Scope of Practice Model in February 2019, which delineates the roles of EMS providers in the management of hypoglycemia. EMTs, advanced EMTs, and paramedic providers are authorized to perform blood glucose monitoring and administer oral glucose for suspected hypoglycemia.

Advanced EMTs and paramedics are permitted under the National Scope of Practice to establish peripheral intravenous or intraosseous catheters when deemed appropriate. Administration of nonmedicated intravenous fluids, including dextrose-containing solutions for the treatment of hypoglycemia, is also permitted. However, the state-level scope of practice may vary. Intramuscular administration of glucagon, a peptide hormone that promotes the release of glucose, may also be performed by advanced EMTs and paramedics, depending on individual state regulations.

The NASEMSO National Model EMS Clinical Guidelines, updated in March 2022, provide specific disposition criteria for prehospital providers regarding the release without transport of patients with hypoglycemia who require dextrose or glucagon administration. (Sources: NASEMSO Clinical Guidelines, 2022; Journal of Collegiate Emergency Medical Services, 2019) The criteria are outlined below.

  • Persistent hypoglycemia with ongoing symptoms warrants transport to the nearest appropriate receiving facility.
  • Patients with hypoglycemia who experience a seizure require transport to the hospital regardless of mental status or response to therapy.
  • Resolution of hypoglycemic symptoms following treatment may support consideration of release without transport only when all of the following criteria are met:
    • Repeat blood glucose measurement exceeds 80 mg/dL.
    • The patient is receiving insulin or metformin for diabetes management.
    • Return to normal mental status occurs following administration of glucose or dextrose, with no focal neurologic deficits.
    • The patient can promptly obtain and consume a carbohydrate-containing meal.
    • The patient or legal guardian refuses transport, and EMS providers determine that transport is not indicated.
    • A reliable adult is available to remain with the patient.
    • No significant comorbid symptoms are present, including chest pain, shortness of breath, seizure activity, or intoxication.
    • A clear and identifiable cause of hypoglycemia is present (eg, missed meals). 

Careful adherence to established clinical guidelines allows EMS providers to distinguish between patients requiring definitive hospital care and those eligible for release after symptom resolution. Reliance on objective criteria, including neurologic status, glycemic recovery, and social support, strengthens prehospital decision-making and promotes safe, protocol-driven disposition.

References


[1]

Moffet HH, Warton EM, Siegel L, Sporer K, Lipska KJ, Karter AJ. Hypoglycemia Patients and Transport by EMS in Alameda County, 2013-15. Prehospital emergency care. 2017 Nov-Dec:21(6):767-772. doi: 10.1080/10903127.2017.1321707. Epub 2017 Jun 22     [PubMed PMID: 28641035]


[2]

Roberts K, Smith A. Outcome of diabetic patients treated in the prehospital arena after a hypoglycaemic episode, and an exploration of treat and release protocols: a review of the literature. Emergency medicine journal : EMJ. 2003 May:20(3):274-6     [PubMed PMID: 12748153]


[3]

Benoit SR, Kahn HS, Geller AI, Budnitz DS, Mann NC, Dai M, Gregg EW, Geiss LS. Diabetes-Related Emergency Medical Service Activations in 23 States, United States 2015. Prehospital emergency care. 2018 Nov-Dec:22(6):705-712. doi: 10.1080/10903127.2018.1456582. Epub 2018 Apr 12     [PubMed PMID: 29648909]


[4]

Goyal R, Singhal M, Jialal I. Type 2 Diabetes. StatPearls. 2026 Jan:():     [PubMed PMID: 30020625]


[5]

Freeman AM, Acevedo LA, Pennings N. Insulin Resistance. StatPearls. 2026 Jan:():     [PubMed PMID: 29939616]


[6]

Feingold KR, Adler RA, Ahmed SF, Anawalt B, Blackman MR, Chrousos G, Corpas E, de Herder WW, Dhatariya K, Dungan K, Hamilton E, Hofland J, Jan de Beur S, Kalra S, Kaltsas G, Kapoor N, Kim M, Koch C, Kopp P, Korbonits M, Kovacs CS, Kuohung W, Laferrère B, Levy M, McGee EA, McLachlan R, Muzumdar R, Purnell J, Rey R, Sahay R, Shah AS, Sperling MA, Stratakis CA, Trence DL, Wilson DP, Feingold KR. Oral and Injectable (Non-Insulin) Pharmacological Agents for the Treatment of Type 2 Diabetes. Endotext. 2000:():     [PubMed PMID: 25905364]


[7]

Pogach L, Aron D. Balancing hypoglycemia and glycemic control: a public health approach for insulin safety. JAMA. 2010 May 26:303(20):2076-7. doi: 10.1001/jama.2010.655. Epub     [PubMed PMID: 20501929]


[8]

Lee SJ. So much insulin, so much hypoglycemia. JAMA internal medicine. 2014 May:174(5):686-8. doi: 10.1001/jamainternmed.2013.13307. Epub     [PubMed PMID: 24614940]


[9]

Mathew P, Thoppil D. Hypoglycemia. StatPearls. 2026 Jan:():     [PubMed PMID: 30521262]


[10]

Workgroup on Hypoglycemia, American Diabetes Association. Defining and reporting hypoglycemia in diabetes: a report from the American Diabetes Association Workgroup on Hypoglycemia. Diabetes care. 2005 May:28(5):1245-9     [PubMed PMID: 15855602]


[11]

Holstein A, Plaschke A, Vogel MY, Egberts EH. Prehospital management of diabetic emergencies--a population-based intervention study. Acta anaesthesiologica Scandinavica. 2003 May:47(5):610-5     [PubMed PMID: 12699522]

Level 1 (high-level) evidence

[12]

Villani M, Earnest A, Smith K, Giannopoulos D, Soldatos G, de Courten B, Zoungas S. Outcomes of people with severe hypoglycaemia requiring prehospital emergency medical services management: a prospective study. Diabetologia. 2019 Oct:62(10):1868-1879. doi: 10.1007/s00125-019-4933-y. Epub 2019 Jul 15     [PubMed PMID: 31309262]


[13]

Cain E, Ackroyd-Stolarz S, Alexiadis P, Murray D. Prehospital hypoglycemia: the safety of not transporting treated patients. Prehospital emergency care. 2003 Oct-Dec:7(4):458-65     [PubMed PMID: 14582099]

Level 2 (mid-level) evidence

[14]

Anderson S, Høgskilde PD, Wetterslev J, Bredgaard M, Møller JT, Dahl JB, Sørensen. Appropriateness of leaving emergency medical service treated hypoglycemic patients at home: a retrospective study. Acta anaesthesiologica Scandinavica. 2002 Apr:46(4):464-8     [PubMed PMID: 11952452]

Level 2 (mid-level) evidence

[15]

Rostykus P, Kennel J, Adair K, Fillinger M, Palmberg R, Quinn A, Ripley J, Daya M. Variability in the Treatment of Prehospital Hypoglycemia: A Structured Review of EMS Protocols in the United States. Prehospital emergency care. 2016 Jul-Aug:20(4):524-30. doi: 10.3109/10903127.2015.1128031. Epub 2016 Mar 1     [PubMed PMID: 26930393]


[16]

Moore C, Woollard M. Dextrose 10% or 50% in the treatment of hypoglycaemia out of hospital? A randomised controlled trial. Emergency medicine journal : EMJ. 2005 Jul:22(7):512-5     [PubMed PMID: 15983093]

Level 1 (high-level) evidence